Privacy Policy

1. Introduction & GDPR Compliance

Vellara Knitwear ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our B2B manufacturing platform.

2. Data Collection for B2B Inquiries

When you submit an inquiry through our website, we collect specific information necessary to evaluate and process your manufacturing request. This includes:

• Contact Information: Full name, company/brand name, work email address, and phone/WhatsApp number.
• Project Details: Target materials, estimated quantities, and any technical specifications or Tech Packs you provide.

This data is collected solely for the purpose of providing you with an accurate manufacturing quote and establishing a B2B relationship.

3. Data Retention & Security

We retain your personal and project data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Tech Packs and proprietary designs submitted for quoting are stored securely and are only accessible by our production management team. If a manufacturing agreement is not reached, your technical files will be securely deleted upon request or after our standard retention period of 12 months.

4. Your User Rights

Under the GDPR, you possess several rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, including submitted Tech Packs.
• Right to Restrict Processing: You may request that we limit the processing of your data.

To exercise any of these rights, please contact our Data Protection Officer at info@vellaraknitwear.com.